Contact & FAQs

Thank you for visiting Insects In Resin! If you have any questions about our products, or your order, you can contact us with the form below.

    Please prove you are human by selecting the tree.

    You can call or email us directly at:

    (541) 441-3324

    3911 Rogue River Hwy. Grants Pass, OR., 97527

    Frequently asked questions

    We offer Free Shipping on all products. No secret fees or complex deals. What you see is what you pay. With wholesale accounts, shipping is calculated by weight, and will be shown in the cart before checkout.

    Unfortunately we do not. We only ship within the U.S. This is due to restrictions regarding some of the animal products we have. This pertains to retail and wholesale customers.

    Yes. All our wildlife is documented and inspected by USFWS (Fish & Wildlife) and USCBP (Customs & Border Patrol) You can read more about this and the U.S. laws regarding it here:   USFWS Laws

    We are located in Oregon. Since all of our products are on-site in the U.S. you’ll receive fast shipping.

    We guarantee your satisfaction! If your unhappy in any way, contact us, we’ll make it right.

    If you don’t like your product or change your mind: Simply contact us within 14 days of delivery and return it within 30 days and we will refund your entire purchase.

    If you receive your product and it’s broken: Contact us within 7 days of delivery, and return it within 30. We will refund your entire purchase.

    You can use the Contact Form above or email us directly at

    *These policies do not apply to wholesale customers.

    Returns can be sent to: IIR Staff

    3911 Rogue River Hwy., Grants Pass, OR., 97527

    We ship fast! Most products are shipped same day, USPS Priority or First Class. After your product ships, you will receive an email with a tracking number. Typically delivery is within 2-5 days.

    We guarantee that the Insects-In-Resin site is 100% safe and secure in all ways. Our site is SSL certified. We put a lot of effort to ensure a safe and secure user experience. Credit cards are processed through Paypal or Stripe, we never see your cards info.