Shipping & Returns

We guarantee your satisfaction! If your unhappy in any way, contact us, we’ll make it right.

Shipping:

  • Time: All products are ready to ship within 1 business day. Products are shipped USPS First Class or Priority Mail and take approximately 2-4 days for delivery.
  • Restrictions: Due to restriction regarding wildlife, we only ship within the U.S. This applies to wholesale and retail.
  • Cost: We offer Free Shipping on all products. No hidden fees or complex pricing. What you see is what you pay.

*These terms do not apply to wholesale customers.

Returns:

  • If you don’t like your product or change your mind: Simply contact us within 14 days of delivery and return it within 30 days and we will refund your entire purchase.
  • If you receive your product and it’s broken: Contact us within 7 days, and return it within 30. We will refund your entire purchase.
  • Cancellation: Contact us and request a cancellation before the item has shipped.

*These terms do not apply to wholesale customers. Returns can be sent to: IIR Staff 3911 Rogue River Hwy., Grants Pass, OR., 97527

If you have any other questions you can check out the  Contact Page,  where you can contact us or see answers to frequestly asked questions. You can also email us directly at:  contact@insectsinresin.com